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Payment Portal Support
For help logging in, making a payment, or using an automated service
855-270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon - Fri: 8AM - 6:00PM EST

Account Support
For utility-related problems or questions about your invoices

Questions about your Utility Account?

City of Winter Haven
Customer Service Hours

Monday - Thursday: 7:30AM - 5:30PM EST
Friday 7:30AM - 5:00PM EST


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Software Version: 2024.10.8.1
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