Secure Customer Log In
    • Remember me when I log in next time
Don't have an account yet?
Register
Don't want an account?
Pay as a Guest

Payment Portal Support
For help logging in, making a payment, or using an automated service
855-270-3592
customerservice@firstbilling.com
Customer Service Hours
Monday - Friday: 8:00AM - 6:00PM EST

Account Support
For utility-related problems or questions about your invoices

Questions about your Utility Account?

Call: (863) 291-5678
Visit: www.mywinterhaven.com
uafsdivision@mywinterhaven.com
City of Winter Haven
Customer Service Hours
Monday - Thursday: 7:30AM - 5:30PM EST
Friday 7:30AM - 5:00PM EST


© 2025 Paya, Inc.. All rights reserved.
Software Version: 2025.5.30.1
Are you still there?
You will be logged out in 2 minutes due to inactivity.
Are you sure you want to log out?